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About Us
Our team
Novusforge has built a roster of top technology experts across the US and Canada. Many IT support organizations have pursued a path of cost reduction by outsourcing expertise to countries where labor is cheap but where language and cultural barriers pose significant challenges to providing effective support. Novusforge has succeeded by leveraging a proven, state-of-the art virtual office infrastructure and an efficient remote support model to provide one of the best value propositions available to small and mid-size businesses. Novusforge's engineers know how to work effectively with a company's in-house support personnel to deliver fast solutions that minimize both consulting fees and lost productivity due to network downtime.
Our history
- Novusforge's is based in the Seattle, WA metro area, the home of information technology giants like Amazon, Microsoft, and Avandade. This creative, fast-paced environment attracts and nurtures experts who are the best in the business, enabling Novusforge to provide clients access to consultants with world-class skills in developing, deploying and managing cutting-edge IT solutions.
- Novusforge's founder and chief technologist, Paul Charleston, Certified and accomplished Pre/Post-Sales Solutions Architect/IT Director and with 20+ years of experience supporting large infrastructure environments for Fortune 500 companies and government organizations.
Our specialities
- Novusforge has over ten years of experience supporting medical and dental office IT needs.
- Novusforge is a Microsoft Partner and can give your business fast access to consultants with expertise in all Microsoft platforms including Windows Server, Hyper-V, Exchange and Outlook, SQL Server, Microsoft Teams, SharePoint, Dynamics, Microsoft Office, and Microsoft 365. Novusforge can help you maintain legacy versions of Microsoft software, even products no longer supported by Microsoft like Windows Server 2008. Novusforge can also help you evaluate the business value of new product releases and assist you to plan and carry out an efficient migration to the latest Microsoft technology.
- Novusforge can help you integrate and manage your on-premises facilities, branch offices, telecommuters, and mobile workers with public cloud resources like Microsoft 365, Microsoft Azure, Amazon AWS and Google Cloud. By creating a hybrid network ecosystem that seamlessly incorporates cross-platform resources that includes local and cloud-based assets, Novusforge can help you optimize the productivity and minimize the cost of your information network.
- Novusforge offers expertise in all aspects of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration solutions, cloud integration, Call Desk services for telecommuters, endpoint security monitoring, backup/restore support for data protection, and unified management.
- Novusforge's security services include comprehensive security audits, disaster recovery and business continuity planning, virus protection and mitigation, ransomware defense, spam filtering, data leakage protection, firewall configuration, active monitoring, automatic fault isolation and forensics, and email encryption.
- Novusforge can help you plan and manage an efficient move of your IT infrastructure to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, cloud integration, and coordinated system upgrades – all with comprehensive support as well as thorough testing and documentation.
- Novusforge has in-depth experience helping businesses to plan, deploy, manage, tune, secure, and troubleshoot IT networks that seamlessly incorporate work-from-home employees and mobile users.